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Lisbon

(+351) 210 043 850

Matosinhos

(+351) 229 384 058

Estoril

(+351) 214 691 706

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(+351) 219 255 257

S. Dom. de Rana

(+351) 211 348 158

Cookies

Cookies: what are they?

  • Cookies are small text files that a website, when it is visited, puts into the computer or mobile device of the visitor through the Internet browser.
  • They allow a site to identify the respective device when the user visits it again.
  • They do not collect information that identifies the visitor, as they include only general data, such as the region of the country/countries through which the user accesses the site.
  • They store information only relative to the visitor’s preferences.

At any time, and through the browser, the user can be notified about the reception of cookies and block them from entering into the system.
The blocking of cookies may make it impossible to access specific areas of the site or send customised information.

What are cookies used for?

They help ascertain the website’s interest, utility and quantity of traffic. They make navigation faster and more efficient, as the same information does not repeatedly have to be entered.

What cookies can we use?

  • Essential cookies: enable the website to be navigated and the respective applications to be used. Without these cookies, the services that require them cannot be provided.
  • Analytical cookies: relevant to assess how visitors use the site to monitor its performance. They help improve the quality of the site experience, as they customise the site’s content and efficiently identify and correct any problems.

Let’s look at the example of performance cookies. Using these files, we can learn what the most popular pages are, the most effective way to connect these pages and why certain pages give error messages. These cookies also highlight articles or services of the site that we believe are of interest to the users.

  • Functionality cookies: they store the user preferences so it is not necessary to reconfigure the site on every visit.
  • Permanent cookies: they remain stored in the browser and in the respective devices (tablet, mobile phone and PC). They are used when the user visits the website again. They usually aid the navigation, following the visitor’s interests, which helps customise the service.
  • Session cookies: they remain in the browser until leaving the site. The information provided by these cookies makes it possible to identify problems and ensures high-quality navigation.

Can the use of cookies be blocked?

Yes. One need only following the instructions in the section entitled “How to manage cookies” (see below).
It is pointed out that blocking cookies prevents certain parts of the site from working properly. 

How to manage cookies

Through the browser settings users can accept, refuse or delete cookies.
If the cookies are deactivated, certain Internet services may not work properly. As such, the site navigation will be affected partially or totally.

Google Chrome

The default setting allows all cookies. However, users may adjust this setting. 
To do so, follow the steps below:

  • Select the Chrome menu, which is in the browser toolbar.
  • Click “Settings”.
  • Click “Show advanced settings”.
  • In the “Privacy” section, click “Content settings”.
  • Select the “Block sites from setting any data” option.
  • Modify the following cookie settings in the “Cookies” section:
  • Delete cookies.
  • Block cookies by default.
  • Allow cookies by default.
  • Keep cookies and site data by default until leaving the browser.
  • Create exceptions for cookies of specific websites or domains.

It is pointed out that there are several levels of activation and deactivation of cookies in Google Chrome. Click here for further information.

Microsoft Internet Explorer

To deactivate cookies, follow the steps below:

  • Select the “Tools” menu and click “Internet Options”.
  • Click the “Privacy” option.
  • Choose the option “Block all cookies”.

It is pointed out that there are several levels of activation and deactivation of cookies in Internet Explorer. Click here for further information.

Mozilla Firefox

To deactivate cookies, follow the steps below:

  • Select the “Tools” menu.
  • Click “Options”.
  • Click the “Privacy” option on the upper panel.
  • Deactivate the “Accept site cookies” option, which is in the “Cookies” section.
  • Click “OK” to save the changes. Close the page.

It is pointed out that there are several levels of activation and deactivation of cookies in Mozilla Firefox. Click here for further information.

Safari

To deactivate cookies, follow the steps below:

  • Click “Edit”.
  • Click “Preferences”.
  • Click “Privacy” in the upper panel.  
  • Choose the “Never” option in the “Accept cookies” section.

It is pointed out that there are several levels of activation and deactivation of cookies in Safari. Click here for further information.

Other browsers

  • Search the “Help” menu of your browser.
  • Alternatively, contact your browser supplier.